Overview:
Bruker Alicona is part of the Bruker family of companies, a provider of high-performance solutions in metrology for science and industry. We develop, produce and distribute optical 3D measurement technology worldwide.
To strengthen the Bruker Alicona family, we are looking for a
Service & Support Engineer (m/f/d)
Do you like to repair things?
Do you enjoy traveling and talking to people from different cultures?
Do you want to have impact?
Do you find German and English come easily to you – both written and spoken?
Do you feel confident managing your time schedule by yourself?
...then you are exactly the right person for us!
Responsibilities:
Customer support and troubleshooting via phone and email
Analyze malfunctioning measurement systems and determine corrective action, replace faulty components, and make necessary adjustments and alignments
Spare part management
Prepare and submit reports covering all job activities with accuracy and detail
Participate in on-the-job training of field service personnel when required
Suggest methods to offer improvement to equipment performance and functionality
Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills
Travel to customer locations worldwide up to 70%
Perform preventive maintenance and calibration according to written procedures
Conduct all field assignments according to service department procedures
Perform other tasks as assigned by manager or supervisor
Qualifications:
You have already gained initial experience in the field of measurement technology or mechanical engineering (professional experience and/or technical studies / HTL)
A positive approach to dealing with our customers and a committed, professional manner are a matter of course
Willingness to travel internationally up to 70%
We are looking for an independent person with a wide range of interests and a hands-on mentality.
Very good English and German language skills are necessary to ensure communication with customers and colleagues.
Our Offer:
A value-oriented work environment that leaves plenty of room for active participation and personal responsibility
Intensive training and ongoing education
Attractive location in the Raaba Technopark: great connections, bar/café, supermarket, fitness studio, etc.
Canteen including meal allowance
Regular employee events
The minimum gross salary for full-time employment under the collective agreement is € 2,968.00 (gross) per month, with the explicit willingness to overpay depending on qualifications and experience. We would be happy to discuss the details with you in person.
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