Location: Werndorf, AT
Category: Corporate Jobs
We take pride in our work at allnex because we create coatings that help protect the world for all next generations.
Imagine how quickly your smartphone would become scratched and unusable without a protective coating. Or an e-bike, a train cabin, a beautiful wooden floor, and countless other items.
Making objects and their surfaces more attractive and longer-lasting makes them more sustainable, which is a significant part of what working at allnex entails. Regardless of the role you choose, you will be part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.
You will also join a highly multicultural and diverse team of over 4,000 employees across four regions who serve customers in more than 100 countries globally.
Do you want to make a meaningful contribution?
As the Technical Service Manager for Coating Additives, you will drive customer success by providing expert technical support worldwide within our Additives Growth Platform. In this strategic role, you and your team will be the key technical partners for our customers, working closely with them to understand and address their specific needs through tailored solutions and recommendations.
Key Responsibilities
* Lead the technical customer support team for coating additives.
* Oversee lab activities to ensure safe, effective, and efficient operations.
* Support customers and distributors with troubleshooting.
* Deliver technical insights to support business development and sales efforts.
* Allocate resources to develop product profiles, datasheets, and supporting materials.
* Analyze and communicate product differentiation relative to competitors.
* Create guiding formulations for new and existing products.
* Address quality complaints and support resolution of quality issues.
* Contribute to new product development, innovation activities, and represent the organization at conferences and trade shows.
Required Skills and Experience
* Bachelor's degree or higher in Chemistry, Polymer Science, Chemical Engineering, Physics, or a related field.
* 10+ years of experience in coatings with expertise in coating additives, test methods, and standards.
* Laboratory experience in formulation, material characterization, and coating application.
* Strong communication and interpersonal skills; experience working in global teams.
* Skilled in experimental planning, data analysis, and technical report writing.
* Proven ability to resolve customer issues and clearly communicate solutions.
* Project management experience leading complex, cross-functional initiatives.
* Strong analytical skills with a proactive, adaptable mindset.
* Fluent/native-level German and English language skills.
We Offer
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people across different functions. On top of that, we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
Equal Employment Opportunityallnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.
Find out how you can make a meaningful contribution Visit our careers page for available opportunities. We look forward to hearing from you.