Project Manager Digital Innovation for Services
Your Responsibilities:
* Manage internal and external teams of development engineers and scientists, developing and maintaining project plans, schedules, and processes.
* Monitor project progress, making necessary adjustments to ensure successful delivery, and proactively identify and mitigate risks.
* Translate business requirements into actionable project plans aligned with business needs, stakeholder expectations, and portfolio management.
* Develop a strategic roadmap for the development and deployment of digital self-service solutions, fitting into the customer services strategy.
* Serve as the primary point of contact for business and process owners in the Customer Service domain, including stakeholders from the business sector, technical experts, and external partners.
* Harmonize existing digital activities, tools, and processes while coordinating digital innovation activities and service solutions across teams.
Your Profile:
* Completed education with a focus on Informatics/Telematics or a related field.
* At least 2 years of professional experience in project management, preferably in digital services or customer services projects.
* Knowledge in software development coding and methods, digital services, and cloud technologies (preferably Azure Cloud Services).
* Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.
* Proven ability to work independently and as part of a team, demonstrating strong leadership and problem-solving skills.
* Business fluent knowledge in German and English.
We Offer:
* Flexible working time models and the possibility of remote work.
* The opportunity to contribute to a safer and more sustainable future of mobility.
* A range of benefits, including food trucks, snack bars, and canteens with freshly cooked daily menus.
* 80% subsidy for public transportation costs or access to a personal parking space.
* Training and development programs for individual career growth.
* Employee discounts for various offers and services.