We are pleased to extend an offer for the position of Manager with Prison Island Melbourne.
We assume you can be the one to lead and develop this site.
Position:
Your role will be Manager, reporting to board members.
The position will be based at Melbourne.
Start Date:
Your expected start date will be beginning of May.
Languages: English and other languages would be a plus.
Salary and Benefits:
Salary: 1,937.20$ gross per week (SG already deducted)
Vacation: 20 days per year
Benefits: Reduction on the game’s price for you, and a 30% discount for your friends or family 3 times per year.
Working Hours: Flat-rate days and variable hours depending on the organization.
Job Responsibilities:
As Manager, your responsibilities will include, but are not limited to:
1. Site management and operation
Supervise all day-to-day operations at the center (customer reception, game session management, cleanliness and security).
Manage site maintenance: preventive maintenance of cells, equipment and infrastructure.
Manage inventory and orders (equipment, supplies, snacks & beverages).
Monitor performance indicators and suggest improvements to optimize profitability.
2. Team recruitment and management
Recruit, train and lead a dynamic team of reception staff.
Draw up schedules based on operational needs and visitor numbers.
Motivate and supervise the team to guarantee quality customer service.
3. Customer experience and animation
Ensure customer satisfaction and manage returns and complaints.
Propose initiatives to enhance the Prison Island experience (events, promotions, special offers).
Maintain a level of welcome and entertainment consistent with the brand's DNA.
4. Financial and administrative management
Manage the center's cash register and financial transactions.
Monitor and optimize operating costs (energy, maintenance, salaries, purchasing).
Work with management to establish budgets and analyze results.
How do your skills match this job?
Your application will include the following questions:
* Do you have native or bilingual proficiency in any languages other than English?
* Do you have experience with inventory management?
* Have you completed a qualification in operations management?
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