At Collarts, students come first. We are proud to welcome a diverse range of learners to our VET and HE courses, and see difference as powerful. We are committed to making Collarts increasingly accessible, improving inclusion by partnering with students to understand their lived experience and change Collarts for the better. We want to provide students with practical and accessible IT support ensuring we set them up for success in their studies.The Head of Information Technology serves as a strategic leader managing our technology infrastructure, services and the IT team at Collarts. The role is a hands-on role and provides operational leadership and direction to business in all areas relating to IT management, performance, systems, and processes.About us:Collarts (and its predecessor Ausmusic) began more than 30 years ago with three programs, a handful of students and a small team of dedicated lecturers. Our foundation disciplines were music and audio – a proudly rock and roll start to life.Operating as Collarts from 2010, today we teach more than 2,000 students from over 30 countries in 4 campuses and 50 high schools. We offer 24 degree programs, 5 vocational certificates and we’re ranked #1 for QILT student engagement for creative industry providers in Australia. We welcome international students from more than 30 countries and host exchange students from China, Germany, France and the USA.We have some of the brightest minds in industry across all disciplines: ARIA award winners, renowned playwrights, actors and comedians, leading film and screen directors, DOLBY Atmos practitioners, recognised music producers and sound engineers, design and animation award winners, and some of the most experienced and respected event and entertainment academics in Australia.In 2024 we launched a new Strategic Plan, Creativity on Purpose, with goals focused on reach, engagement, sustainability and quality. The plan represents an inflection point for Collarts, as we find new audiences, launch new online and postgraduate products and work towards University College status. It’s the perfect time to join the team: welcome to Australia’s best creative education community.The role:The Head of Information Technology at Collarts is a strategic leader responsible for managing the technology infrastructure, services, and IT team. This role is hands-on, providing operational leadership and direction across all areas of IT management, performance, systems, and processes.As a member of the Collarts management team, the Head of Information Technology will work closely with the CEO, COO, CSO and Dean to set and drive the development and achievement of the Operations Plan. This is a core component of this role tasked with minimising effort in administrative process, re-engineering key business processes, using data intelligently and automating our practices for efficiency. As a key leader in the business, the Head of Information Technology will model the organisation’s values.The role outcomes:Lead and Support the IT Team: Manage and mentor a small IT team, actively participating in help desk activities to provide hands-on support and guidance.Manage the IT Budget: Take charge of the IT budget, personally overseeing procurement, licensing, and resource allocation to deliver business needs efficiently and cost-effectively.Enhance Business Efficiency: Actively develop the Operations Plan to improve business effectiveness and operational efficiency.Drive Process Improvements: Proactively identify inefficiencies in tasks and processes, and personally lead the implementation of IT solutions that deliver tangible improvements.Implement Security and Recovery Protocols: Actively establish and manage disaster recovery, backup, and information security protocols, ensuring the protection of company assets.Evaluate and Implement Technology: Collaborate with business groups and suppliers to personally evaluate and implement new IT and telecommunications technologies that enhance business efficiency.Develop Business Cases: Take a leading role in researching, developing, and presenting business cases for the procurement of new systems and/or IT infrastructure, ensuring they meet strategic needs.Hands-On Project Delivery: Take an active role in coordinating resources and schedules to ensure IT projects are completed successfully, working closely with users to meet their needs.Develop and Enforce IT Policies: Directly contribute to the creation, implementation, and continuous review of IT policies and procedures, ensuring hands-on compliance with cybersecurity, privacy, and regulatory requirements.We are looking for someone who has:A relevant postgraduate qualification (preferred) and/or extensive experience in a managerial role and a significant body of knowledge in a related professional area.Bachelor of IT, Computer Science, or related discipline.Minimum 5 years’ experience as an IT Manager/ Head of Technology, preferably within an educational context, with a proven track record of project delivery.A track record (5+ years) in inclusive people leadership, with the ability to create and maintain a trusting and empathetic work environment, form effective teams, build capability, improve productivity, lead change in alignment with Collarts values and driving up engagement.Proven leadership, coaching and management experience.Strong understanding of industry best practice, information technology laws and regulations.Demonstrated experience of organisation-wide complex system implementations and roll out.Rigorous and detail-oriented analytical and problem-solving skills.Hands-on experience with Student Management (e.g. Salesforce), Learning Management (Canvas), and other technologies (e.g. Tableau, SharePoint, Python, etc).It's a bonus if you have:Experience in organisational change management.Commitment to continuous improvement and innovation in IT practices.Advertising closes: 5pm AEST Friday 28 February 2025.As shortlisting will commence immediately, we reserve the right to close this recruitment earlier than the stated closing date. You must have the legal right to live and work in Australia to apply for this role plus obtain a working with children check. For a confidential discussion please contact Kylie Cardinal, Head of People and Culture at kcardinal@collarts.edu.au.At Collarts we are committed to a workplace that celebrates the rich heritage and contributions of our First Nations peoples. We encourage and welcome applications from our First Nations individuals, recognising the unique skills, perspectives, and knowledge they bring to our team. Join us on our journey toward a more inclusive future!
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