Your Mission
* Provide operational support to international customers in the fields of fairs, events, and associated park management.
* Assist with interdepartmental organizational tasks and coordination as part of the project management team.
* Proactively operate and monitor customer systems to ensure their optimal performance.
* Contribute significantly to the success of our trade fair sector, particularly in the DACH region.
* Offer on-site and remote support at trade fair events, including ticketing, access management, trade visitor registration, exhibitor management, and lead tracking.
* Provide consulting services to customers on software and hardware issues.
* Identify opportunities for improvement and initiate internal processes through customer and market proximity.
* Maintain close customer contact and provide user training.
Your Profile
* You should have a structured approach to work, a willingness to learn, and a high level of initiative.
* Fluency in both written and spoken English and German is essential.
* A polite manner towards customers is mandatory.
* You must be stress-resistant, able to remain calm under pressure, and find solutions quickly.
* Familiarity with common MS Office products is required.
* Bonus points for knowledge of SQL and Atlassian Jira.
* Experience in presentation and training tasks is beneficial.
* You should be able to work effectively in a team and possess strong problem-solving skills.
* A Class B driving license is necessary.
* Flexibility regarding business trips and occasional weekend assignments is expected.
* Tech-oriented education, such as electrical engineering, mechatronics, or IT, is an advantage.
Your Benefits
* We offer a friendly and open corporate culture, with nice team colleagues.
* Flexible working time models and home office arrangements are available.
* There's scope for creativity and responsibility, allowing you to grow with us.
* Career-enhancing training and further education opportunities exist.
* We provide free soft drinks and meal allowances.
* Parking spaces for cars and bicycles are available.
* A fruit basket is provided.
* E-charging stations for electric cars are installed.
* Good public transport connections are nearby.
* We organize Axess team events.
* Attractive company discounts are offered.
* Health promotion initiatives, such as yoga classes, are available.
* We offer a competitive salary package, commensurate with your qualifications and experience.
Contact Us
For any further questions, please don't hesitate to reach out to Jessica Ilchmann, Head of HR.