Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your role and responsibilities
As a Designer within Client Engineering, you'll be a key player in a multi-disciplinary team made up of Architects, Data Scientists, Engineers, Developers, and Business Strategists to deliver a unique client co-creation experience that uses IBM technology to accelerate and prove value for our clients.
Your primary responsibilities will include:
* User-Centric Design:
Synthesize research, client insights, and requirements to create user experiences that establish enduring connections between individuals and products, services, and brands.
* Facilitate User Sessions:
Lead and facilitate user sessions, involving both clients and the IBM team. Utilize modern methods and tools to identify and prioritize technical challenges, revealing opportunities, fostering innovation, and translating ideas into reality.
* UX and Customer Journey Design:
Take charge of UX and customer/user journey design for prioritized use cases and Minimal Viable Solutions, often reimagining how work processes are carried out.
* Continuous Learning:
Exhibit a growth mindset and an ongoing commitment to learning. Develop concept and process designs to guide clients in solving business challenges and delivering human-centered solutions.
* User Advocacy:
Champion the user's perspective to craft meaningful and engaging experiences that bridge the connection between human needs, business objectives and technology solutions.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* UX and Visual Design Skills:
Experience in UX and/or Visual Design Best Practices, including wireframing, research, prototyping and information architecture (IA).
* UX and Visual Design Expertise:
A high level of proficiency in visual and UX design best practices. Excellent written communication and storytelling abilities.
* Workshop Facilitation:
Expertise in workshop preparation, facilitation, and post-session follow-up. A track record of guiding non-designers through design concepts and techniques, providing clients with a clear vision of optimized UX that contributes to business value.
* Enterprise Design Thinking:
Understand Enterprise Design Thinking and how to apply it to arrive at user-centric solutions for complex technical challenges.
* User Research:
Understand how to use user research methods, both formal and informal, to uncover critical user, business, and technical needs.
Preferred technical and professional experience
* Business Integration:
Experience in connecting user and service design with the broader business context, including business framing, to create holistic solutions for clients.
* Agile and LEAN Methodologies:
Proficiency in Agile and LEAN methodologies, including experience working in collaborative environments. Capable of understanding stakeholder requirements and ensuring that designs align with user needs.
* Technical Fluency:
Comfort and technical fluency with Hybrid Cloud and Data & AI concepts, enabling you to design solutions that leverage these technologies effectively.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title: Internship
Job ID: 12024
City / Township / Village: Wien
Country: Austria
Work arrangement: Hybrid
Employment type: Student (Fixed Term)
Projected Minimum Salary: 32.242
Position type: Internship
Company: IBM
Shift: General (daytime)
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