Working languages: German
Job sector: Wholesale of computers, computer peripheral equipment and software
Work schedule: Full-time
Contract type: Contract to hire
Occupation: ICT help desk manager
Number of posts: 1
Date posted: 09/4/2025
Job details
X-business is your reliable partner for copy, print, and scan solutions. Whether a sole proprietorship or a large company, X-business offers tailored solutions for your office environment. We have been a certified Xerox partner for over 20 years, focusing on personal support, top products, excellent service, and fair prices. Our focus is on the customer.
X-business branches can be found in Vienna, Salzburg, Innsbruck, and Lustenau. For our Innsbruck location, we are seeking support for our open position: 1 IT Support and telephone helpdesk (m/f/d) in full-time and permanent employment starting immediately.
Your responsibilities:
1. Support our customers with technical inquiries and issues
2. Conduct error analysis and resolve technical disturbances
3. Reactive and proactive troubleshooting
4. Documentation of solutions
5. Ensure customer satisfaction
Your profile:
1. Team spirit and sense of responsibility, as well as communication skills and a positive demeanor
2. Independent and solution-oriented work
3. Experience in the field of network technology
4. Enthusiasm for solving technical problems
5. Proficient in German and very good MS Office skills
6. Good English skills
7. Willingness to work
We offer you an attractive and diverse range of tasks (full-time). Comprehensive training and continuous education guarantee cross-industry knowledge and skills.
The collective agreement for trade businesses (Category D) applies to this position. The actual monthly salary depends on your qualifications and experience. If you feel addressed and are ready for new challenges, please send your meaningful application documents to:
X-business Tirol / Vorarlberg GmbH
Attn: Ms. Maria Grubhofer
Eduard Bodem Gasse 8/16020 Innsbruck
Tel. +43 512 / 39 20 31 - 0
office@xb-tirol.com
The minimum salary for the position as IT Support and telephone helpdesk (m/f/d) is 2,303.00 EUR gross per month based on full-time employment. Willingness to overpay.
Job location
Innsbruck - Austria
Employer
Name: see description
Sector: Wholesale of computers, computer peripheral equipment and software
Organisation size: Small enterprise
Remuneration
Remuneration basis: Fixed base paid salary
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