NATIONAL SERVICE MANAGER - CRUSHING & SCREENING
Finlay Screening and Crushing Systems Pty Ltd is a specialist provider of crushing, screening, and processing equipment for the mining, quarrying, and waste recycling industries covering most of Australia.
We are in the process of recruiting a National Service Manager located in Burpengary, Queensland.
About the role:
The National Service Manager is responsible for overseeing the management of service teams located in the eastern and southern states. Timely and quality communications with customers, suppliers, technical staff, the state service managers, and upper management are of utmost importance. The main key responsibilities are as follows:
* Ensuring all aspects of safety are implemented, followed, and improved as required.
* Managing and supporting Field Service workers in QLD and interstate Service Managers.
* Managing and overseeing all technical, warranty, and machine-related communications with our OEM Suppliers.
* Liaising with customers, understanding their needs, and delivering required levels of support.
* Dynamically prioritizing work and resources as work requirements and situations develop.
* Overseeing completion of work orders.
* Managing Service staff-related matters including their training, development, and any performance management as required.
To be successful in this role, you will have:
* Experience with screening, crushing, and associated equipment.
* Relevant experience will also be considered.
* Proficient in completing accurate recording and reporting.
* Experience with computer diagnostics.
* Understanding of detailed schematics/drawings.
* Agg flow experience will be an advantage.
* Good communication skills and the ability to work as part of a team.
* Uncompromising approach to health and safety.
* Ability to travel.
What’s on offer:
* Competitive remuneration package.
* Company vehicle, computer, iPhone, and uniforms.
* Access to an Employee Assistance Program if needed.
#J-18808-Ljbffr