1. Dynatrace is a leader in unified observability and security, providing a culture of excellence with competitive compensation packages designed to recognize and reward performance.
2. We work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
3. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
4. Over 50% of the Fortune 100 companies are current customers of Dynatrace.
5. We constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values.
6. Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations.
7. We strategize on the overall technical objectives and long-term goals of the team.
8. We provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer's footprint.
9. We act as the customer's advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements.
10. We provide web-based training to user groups to support organizational adoption.
11. We undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes.
12. We provide coaching to TAMs to help them grow in their technical knowledge and personally.
13. We function as a frontline technical resource for