Responsibilities
* Co-share this resource with DIGI/Enterprise data – Data Operation lead or related personnel
* Accountable for the operational delivery, governance, and continuous improvement of product services
* Understand and own every aspect of the service delivery, governance, and performance
* Face to the business for operational services and the initial single point of contact and escalation for operational service issues
* Responsible for driving continuous improvements to facilitate “good enough” team output and elevate the overall service experience
* In collaboration with Product Managers, ensure releases and changes are delivered in a controlled and agile manner
* Lead the operations of services and products to achieve fit-for-purpose service levels in productivity, quality, output, and cost
* May act as squad lead for run squads (ops or DevOps)
Requirements
* 5+ years in IT/business systems analysis and information design, with a strong grasp of business processes and information management across different organizational functions
* Passion for working in complex data domains and dynamic business settings, with a focus on problem-solving and supporting change
* Ability to navigate and contribute effectively in complex, matrixed environments, performing hands-on work when necessary
* Excellent communicator and collaborator, engaging multiple technical and business stakeholders and simplifying complex concepts into clear structures
* Exhibits an Agile mindset, with a preference for “good enough” solutions and a “Reuse before Buy before Make” approach in solution planning
* Fluent English language skills with work experience in a multinational, culturally diverse environment
* Exceptional teamwork skills and the ability to collaborate effectively with diverse stakeholders
* High cultural awareness to communicate and interact effectively with internal customers worldwide
* Strong organizational abilities, effective time management, and capacity to perform under pressure
* Flexible and adaptable, with the ability to handle ambiguity and drive change effectively
* Focus on end-to-end processes, data quality improvement, and mastering process management
What we offer
* B2B Contract: Employment based on a B2B contract
* Stable and Dynamic International Firm: Opportunity to work in a stable, dynamically developing international company.
* Engaging Projects and Latest IT: Chance to participate in interesting projects and work with the latest information technologies.
* Competitive Rates: Attractive remuneration rates offered.
* Renowned International Projects: Involvement in the most prestigious international projects.
* Multisport and Private Medical Care: Access to Multisport benefits and private healthcare services.
Nice to have
* Familiarity with the pharmaceutical industry is an added advantage
Apply & join the team
Didn’t find anything for yourself? Send your CV to praca@seargin.com
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